Echo Crafts Co., Ltd. (hereinafter referred to as "the Company") is engaged in the business of promoting and selling the charm of traditional Japanese crafts and manufacturing to the global market.

The Company recognizes the protection of personal information obtained through its business activities as an important social responsibility and will ensure the appropriate management and operation of personal information based on the following policy.

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1. Acquisition of Personal Information

The Company acquires personal information through lawful and fair means within the scope necessary for its business operations. The information acquired includes names, addresses, phone numbers, email addresses, and transaction/payment information of customers, business partners, and other related parties.

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2. Purpose of Use of Personal Information

The Company will use the acquired personal information within the scope of the following purposes:

• Provision of the Company’s services (project page creation, video/image production, photography, newsletter distribution, advertising management, customer support, product shipping, etc.)

• Responding to various inquiries and consultations.

• Providing information regarding events, campaigns, etc., hosted or co-hosted by the Company.

• Performance of contracts, transaction management, and administrative processing such as payments and billing.

• Analysis and research for service quality improvement and the planning/development of new services.

• Procedures based on laws and regulations or corresponding actions.

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3. Provision of Personal Information to Third Parties

The Company will not provide personal information to third parties except when required by law or when the individual's consent has been obtained. However, in cases where information is provided to external contractors for outsourcing purposes, the Company will conduct appropriate supervision and contract management.

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4. Outsourcing of Personal Information

The Company may outsource the handling of personal information to external parties for the purpose of smooth business execution. In such cases, the Company will select contractors that implement sufficient security management measures regarding personal information protection and will provide appropriate supervision.

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5. Security Management Measures

To prevent the leakage, loss, or damage of personal information, the Company implements reasonable and appropriate security management measures. Furthermore, the Company provides education and guidance to employees and contractors to ensure thorough and appropriate management.

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6. Disclosure, Correction, Deletion, and Suspension of Use of Personal Information

If an individual requests the disclosure, correction, deletion, or suspension of use of their own personal information, the Company will respond promptly in accordance with laws and regulations. Upon such a request, identity verification may be required.

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7. Access Analysis

The Company’s website uses access analysis tools such as Google Analytics to improve services and understand usage status. These tools use cookies to collect anonymous traffic data; however, this data does not identify individuals. Users can refuse the use of cookies through their browser settings.

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8. Compliance with Laws, Regulations, and Standards; Continuous Review

The Company complies with laws, national guidelines, and other standards regarding the handling of personal information. Additionally, the Company will review and strive to improve this Privacy Policy as necessary.

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9. Contact for Inquiries

For inquiries regarding this policy or the handling of personal information, please contact the following:

Echo Crafts Co., Ltd.

Personal Information Consultation Desk Address: 6F Nishi-Shinjuku Mizuma Bldg., 3-3-13 Nishi-Shinjuku, Shinjuku-ku, Tokyo

Email: info@echocraftsjp.com

Enacted on: October 28, 2025